Privacy Policy

Your trust is our priority. Here is how we handle your data.

1. Introduction

Welcome to Virtual Mechanic. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

Identity Data: Includes first name, last name, and username.
Contact Data: Includes email address and telephone numbers.
Technical Data: Includes internet protocol (IP) address, your login data, browser type and version.
Usage Data: Includes information about how you use our website and services.

3. Location Data

Critical for Service: To connect Clients with the nearest Mechanics, our application requires access to your real-time geolocation. This data is collected only when you actively request a service (as a Client) or are logged into the Job Board (as a Mechanic).

We do not track your location when you are logged out or when the application is not in active use for a service request.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To register you as a new customer or service provider.
To process and deliver your service request including managing payments, fees, and charges.
To manage our relationship with you which will include notifying you about changes to our terms or privacy policy.

5. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: support@virtualmechanic.com.

Last Updated: August 29, 2026